Over the past few quarters, we've seen that as restrictions lift and supply returns, consumer demand is returning. Show full articles without "Continue Reading" button for {0} hours. Second question, could you provide some color on in-quarter customer trends to help us frame possibly getting that stabilizing trend later in the year? Groupon (NASDAQ:GRPN) issued an update on its FY 2021 earnings guidance on Thursday morning. We now expect to deliver $950 million to $990 million of revenue, and $110 million to $120 million of adjusted EBITDA. In International, both supply and demand remain constrained as restrictions on human interaction and business policies are still stringent. In addition to self service, we're also looking at opportunities to help merchants do more in the Groupon marketplace. The statements contained in this presentation that refer to plans and expectations for the next quarter, the full year or the future are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding our future results of operations and financial position, business strategy and plans and our objectives for future operations. For customers, this means giving them a more compelling inventory and reimagined CX that makes the customer journey more intuitive and fun. That said, we believe the trends in international are transient, as they were in North America and we remained focused on what we can control. This article is a transcript of this conference call produced for The Motley Fool. But are you seeing kind of any sort of stabilization in trends there? And we are excited to announce that in April we started to roll out a new customer experience to millions of our North American app and mobile web users. Also we want to give them the ability to do more. And then just [Speech Overlap] sorry Ygal, so I'll just add on there on March and April and what's attributed to reopenings versus growth. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the ‘unsubscribe’ section below. So what does this actually mean for our customers? We're building a new way for all merchants to interact with Groupon and we think the potential to leverage self service to drive productivity and growth is considerable. Analysts: Trevor Young — Barclays — Analyst. The homepage also allows for fast access to favor categories such as nail salons and things to do with our kids and friends, so she can quickly access her favorite experiences. I know this is a TTM metric and now we're capturing kind of full-year of the COVID impact. This is just one example of how we're leveraging Groupon's unique position to help reconnect millions of consumers who are ready get -- to get back to enjoying local experiences with all the local small businesses who are ready to serve them. Moving to our restructuring plan, we remain on track to realize $200 million of savings in 2021 from our restructuring actions. As we think about our strategy overall, we see huge opportunity in all of our verticals. Lastly, we intend to lean into marketing and expect marketing as a percentage of gross profit to significantly step up, beginning in the second quarter and for the remainder of the year. Now to your question of timing and impact, these things are rolling out now. Our first question comes from the line of Trevor Young from Barclays. We believe the work we're doing on the inventory front is providing value for our entire marketplace, from merchants to customers and positioning Groupon as the destination marketplace. Such risks and uncertainties include, but are not limited to, effects of COVID-19 or other pandemics or disease outbreaks on our business; our ability to execute, and achieve the expected benefits of our go-forward strategy; execution of our business and marketing strategies; volatility in our operating results; challenges arising from our international operations, including fluctuations in currency exchange rates, legal and regulatory developments and any potential adverse impact from the United Kingdom's exit from the European Union; global economic uncertainty; retaining and adding high quality merchants; retaining existing customers and adding new customers; competing successfully in our industry; providing a strong mobile experience for our customers; managing refund risks; retaining and attracting members of our executive team and other qualified personnel; customer and merchant fraud; payment-related risks; our reliance on email, internet search engines and mobile application marketplaces to drive traffic to our marketplace; cybersecurity breaches; maintaining and improving our information technology infrastructure; reliance on cloud-based computing platforms; completing and realizing the anticipated benefits from acquisitions, dispositions, joint ventures and strategic investments; lack of control over minority investments; managing inventory and order fulfillment risks; claims related to product and service offerings; protecting our intellectual property; maintaining a strong brand; litigation; compliance with domestic and foreign laws and regulations, including the CARD Act, GDPR and regulation of the Internet and e-commerce; classification of our independent contractors or employees; tax liabilities; tax legislation; risks related to our outstanding indebtedness, including our convertible senior notes; our common stock, including volatility in our stock price; our ability to realize the anticipated benefits from the hedge and warrant transactions; and other risks and uncertainties, we urge you to refer to the factors included under the headings "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Annual Report on Form 10-K for the year ended December 31, 2020, and our other filings with the Securities and Exchange Commission (the "SEC"), copies of which may be obtained by visiting the company's Investor Relations web site at investor.groupon.com or the SEC's web site at www.sec.gov. Two, in anticipation of this demand, we leaned into marketing spend both lower and mid funnel to further stimulate demand. As I mentioned, performance began to accelerate in March where we delivered our strongest rate of recovery since the start of the pandemic. 07, 2021. Groupon Q1 Earnings Press Release Groupon Q1 Earnings Presentation And we also paid down $100 million of revolver borrowings. Groupon, Inc. (NASDAQ:GRPN) Q1 2021 Earnings Conference Call May 7, 2021 10:00 AM ET. From a geography perspective, the lift was broad based across the US. One great example of how our marketing strategy is coming to life is our So #@$%ing Ready campaign that we launched in April. Thanks Trevor. I just wanted your view, you took this national, right. You can sign up for additional alert options at any time. But the fact is, it's not going to be a one-size-fits-all approach. In the first quarter, we focused on removing restrictions and deals and launching offers for Beauty & Wellness merchants in North America. Our homepage is an important first impression of our brand. We feel an exciting energy at Groupon, and we hope our shareholders feel it too. So you have both offers are rolling out, restrictions are rolling out and then other components as well, such as our new CX. The following discussion and responses to your questions reflect management's views as of today, February 26, 2021 only and will include forward-looking statements. I guess the first one more of a high-level strategy question. Contents: Prepared Remarks; Questions and Answers; Call Participants; Prepared Remarks: Operator So you take the order, it's stabilization, which is now -- are now behind us, right now we're into recovery, and as we rollout components of our value prop and they become more core of the way customers and merchants think about us, then growth and taking share in the TAM is on the other side of that. We intend to use the net proceeds from our new convertible note issuance, which is included in our restricted cash balance as well as cash on hand to fund the repurchase. When we talk about the value propositions that we're changing for the merchants that will put on more supply for it, we talk about the changes we're making for the customers as more inventory she can buy and buy again with an interface that's communicative of that. Additionally, we'll continue to leverage our owned media channels, including email, mobile push to drive engagement, new customer acquisition and purchase frequency. Good day, everyone, and welcome to Groupon's First Quarter 2021 Financial Results Conference Call. One key opportunity we're helping merchants leverage is the power of advertising. When investing geniuses David and Tom Gardner have a stock tip, it can pay to listen. We recently issued new convertible notes to address our upcoming $250 million convertible notes maturing in April 2022. Before I open the call for questions, I want to send a big thank you to our employees. So you're doing this kind of in health and beauty on a national basis at this time, and last quarter we talked about not really moving into restaurants yet, looks like we're still not doing that, but any more thoughts as we got closer to kind of a full scale reopening on moving across more categories than beauty? And one example of that is all [Indecipherable] as we think about the second and third quarter of the year, we typically mix into categories like things to do. And with that, I'm happy to turn the call over to Aaron. Ford just unveiled its 2021 tech-savvy pickup — here's what's new, Amazon looking to get into the self-driving car business buys startup for $1B, Economic outlook as more Americans file for unemployment, 5 items you can sell for additional income, 5 practical reasons to put purchases on credit, Disney World workers petition to delay reopening of theme park, 500 Delta staff have tested positive for COVID-19 and 10 have died. In 2020, we significantly reduced our cost structure and expect to deliver substantial additional savings this year as well. The nice thing about self-service is that once they're engaged with it, things like the recommendations tools that we've rolled out can actually make their deals perform better with everything that you're doing. There's a lot of power in just being able to drive more engagement in purchase frequency out of our existing scaled customer base that we have. Today I'll spend my time updating you on our financial and operating progress including a review of our first quarter results, business drivers and recent trends, the status of our restructuring plan and liquidity, and an update on our full year 2021 financial guidance. So let's start with an update on the progress we've made in this area. Groupon: Q1 Earnings Snapshot. The other thing that we've done is we rolled out offers to our Beauty & Wellness merchants. Additional information about risks and other factors that could potentially impact our financial results is included in our earnings press release and in our filings with the SEC, including our annual report on Form 10-K. We encourage investors to use our Investor Relations website at investor.groupon.com as a way of easily finding information about the Company. The company provided earnings per share (EPS) guidance of - for the period. This compares to loss of $1.63 per share a year ago. Thanks, guys. *Stock Advisor returns as of February 24, 2021. © Provided by The Motley Fool Americans rely on mail carriers to send and receive their mail. Tools like this provide merchants with more actionable insights created from Groupon's wealth of marketplace data and demand dynamics and allows Groupon to be a more effective partner. 05/07 14:31. The $250 million of adjusted EBITDA is really intended to illustrate the power of our financial model on a significantly reduced cost structure. Your line is open. By providing your email address below, you are providing consent to Groupon to send you the requested Investor Email Alert updates. Okay, thanks for that color. And what we learned in our test and what we've continued to see is that it's not going to be a one-size-fits-all approach as you point out. The idea behind this campaign is simple. At the highest level, we want to improve the ease with which merchants can interact with the Groupon marketplace, extend their reach to new and existing customers, and give them the monetization levels, they need to achieve healthy unit economics. Moreover, neither Groupon nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. So as these things gradually roll out, we expect the impact to engage with the ramp [Phonetic]. Decline Accept. [Operator Instructions]. Bigger picture, I'd like to put a finer point on the power of self-service overall. Is the gating factor for going after that TAM more aggressively, just getting the value prop right for the merchants and customers? So, let's take that in context. We're excited to highlight our strong first quarter results and to provide you with more insight into our plan to become the destination for local. As a reminder, our outlook still does not assume a material contribution from our growth strategy. At Groupon, we promise to treat your data with respect and will not share your information with any third party. As we launch additional merchant products and services, we believe we can significantly increase merchant participation in the Groupon marketplace and create deeper relationships that we believe will help us reach our goal of retention and growth among our merchant base. Therefore, we expect a longer recovery cycle in International than North America. Thanks, Aaron, and thanks to everyone for joining today. The improved performance was largely driven by our Beauty & Wellness and Things to Do verticals. As we've discussed over the past few quarters, we've been piloting our first paid merchant advertising products, sponsored listings. Groupon Inc. Q1 2021 Earnings Conference Call. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. Why Groupon Stock Rallied 13% at the Open Today. Although Groupon believes that the expectations reflected in the forward-looking statements are reasonable, it cannot guarantee that the future results, levels of activity, performance or events and circumstances reflected in the forward-looking statements will be achieved or occur. May 7, 2021, 10:00 a.m. As it relates to our customer trends, one, I would very much relate that to your first question. She begins to know and understand Groupon as a destination to explore the vast selection of local experiences in her area. Groupon Inc (GRPN) Q4 2020 Earnings Call Transcript Motley Fool Transcribers 2/26/2021 Immigration: Three-level bunks and mats on floors … We've made a lot of progress over the past year from demonstrating the resilience of our business model to launching a new growth strategy. As we noted with our fourth quarter results, we expect our active customer balance which is a trailing 12 month metric to stabilize mid year. The following discussion and responses to your questions reflect management's views as of today, May 7th, 2021 only and will include forward-looking statements. The Motley Fool - GRPN earnings call for the period ending March 31, 2021. Moreover, neither Groupon nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. We believe there were a few key factors contributing to this accelerating performance. It reflects the content that more closely matches our preferences and includes duration of seasonally relevant inventory. The forward-looking statements reflect Groupon’s expectations the date of this presentation unless otherwise expressly stated. So one, with our customers, we're changing the composition of our customer base. Yahoo. These two goals are highly intertwined and successful execution should allow us to fundamentally improve our customer and merchant's value propositions. Everything we're doing as I said earlier is focused on improving the customer and merchant value propositions. Have you ever wondered how much these essential workers make? That was down 29% from the same period in 2020, but was enough to beat consensus estimates. The team has been hard at work on the most important priorities and their efforts are showing up in our financial results and in the progress we're making on our growth strategy. And we're making progress against both those goals. Throughout the rest of the year, we intend to increasingly lean into recovery with marketing spend and gradually move up the funnel with a focus on reshaping our brand perception as the destination for local. So for our merchants, it's more services, more tools to work with us, easier ways to work with us. Groupon (GRPN) Surpasses Q1 Earnings and Revenue Estimates Groupon (GRPN) delivered earnings and revenue surprises of 143.10% and 15.58%, respectively, for the quarter ended March 2021. So, over the past year, you've seen us stabilize the business and invest heavily in the value prop components that you talked about. Video: SEC Chair Gary Gensler says SEC is looking at apps encouraging trading, payment for order flow (CNBC), How you can save $1 million for retirement, How much the most populous states pay mail carriers, Creepy ways your company can spy on you while you work from home, Major companies suspend social media advertising over online hate speech, This bookshop survived earthquakes and recessions. So why? Hey, good morning guys. As you think about the acceleration that we thought, there certainly were a lot of factors as you highlighted, and as I highlighted in my prepared remarks, both macro and what we're seeing in terms of restrictions being lifted pent-up demand, vaccines, as well as marketing site. How you can save a million bucks for retirement. However, investors should pay attention to other factors too for betting on this stock or staying away from it ahead of its earnings … We delivered $554 million of gross billings, $264 million of revenue, $167 million of gross profit and $30 million of adjusted EBITDA. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. In international, we are beginning the transition in the second quarter and expect to be substantially complete early in the third quarter. And the most exciting part of sponsored listings is the success we're beginning to drive for our merchants in the form of positive return on ad spend. These figures are adjusted for non-recurring items. While it's still early and we believe recovery will continue to ebb and flow, our first quarter results highlight how compelling our financial and business models are even before we see the benefits from our growth strategy. And we're very much designing value proposition that's going to work for all of local. Starting with North America Local. And in North America Local, as you're seeing the acceleration in March and April, is there any way to think about how much those initiatives are helping the growth versus just the reopening? Recently, we reached an agreement to repurchase the convertible notes due April 2022 by May 14th of this year. Thanks. Yahoo. Ygal Arounian -- Wedbush Securities -- Analyst. This is a customer that's worth two times the value of other customers. Although Groupon believes that the expectations reflected in the forward-looking statements are reasonable, it cannot guarantee that the future results, levels of activity, performance or events and circumstances reflected in the forward-looking statements will be achieved or occur. After she redeems, the app intelligently starts to include buy it again buttons through strategic areas of the app reminding her that she should book her next massage. Groupon has confirmed that its next quarterly earnings report will be published on Thursday, May 6th, 2021. Groupon, Inc. GRPN is scheduled to report fourth-quarter 2020 results on Feb 25.The Zacks Consensus Estimate for loss per share has been steady at … When we completed the test, we told everybody that we were going to roll out offers for our Beauty & Wellness merchants and we are going to remove restrictions, so that we can have 80% of our inventory be inventory that customers can repeat on. May 6, 2021 6:35PM EDT G roupon (GRPN) came out with quarterly earnings of $0.25 per share, beating the Zacks Consensus Estimate of a loss of … Based on this, we believe that we are well positioned to deliver value to all of our stakeholders over the coming quarters and continue to benefit from the macro recovery. Groupon (GRPN) came out with quarterly earnings of $0.25 per share, beating the Zacks Consensus Estimate of a loss of $0.58 per share. In International Local, the restrictions on consumers and businesses that were put in place in late October 2020 continued to heavily impact results throughout the first quarter. Moreover, neither our nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. Should you save for retirement or pay down debt? We're watching these trends closely and while performance may ebb and flow, we are cautiously optimistic. You take the Grouponable, the Groupon that we envision in the future, we are focusing on this core local customer. ET. Yahoo. This quarterly report represents an earnings surprise of … Last quarter you took them out of the four test markets, and expanded them, expanded that nationally. Aaron Cooper — Interim Chief Executive Officer. And then on the second point on customers, as I mentioned in my prepared remarks, we did take a step down in Q1 in our customer balance, that was expected, we just lapped because that is a trailing 12 month metric, it does take time to have the full impact of initial onset of COVID in there, so we just lapped the onset of the pandemic this quarter and we still expect our customer balance to stabilize by the middle of this year. But that's not the type of impact that you're seeing in March and April. From an operational point of view, we saw acceleration in North America Local in March, underscoring the role Groupon is playing in connecting customers with local merchants. In our Goods category, our global transition to a third party marketplace model is on track. Groupon reported revenue of $264 million in the first quarter of 2021. We undertake no obligation to update publicly any forward-looking statements for any reason after the date of this presentation to conform these statements to actual results or to changes in our expectations. Ultimately, by offering a sophisticated merchant interface, we can become a better partner to our merchants and use our internal resources far more effectively and strategically. While we have more work to do on this area, we are prioritizing progress on this front, as this is a key component of the modern merchant experience we want to offer. Groupon's actual results could differ materially from those predicted or implied and reported results should not be considered an indication of future performance.You should not rely upon forward-looking statements as predictions of future events. So there's two opportunities to consider in our customer base, and they relate exactly to what we're just talking about. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. We're hearing from merchants that our new office product makes it possible to run more listings on Groupon, because they now have the flexibility to choose the margin structure that works for their business. Right -- they think these 10 stocks are even better buys even better.... You are subscribed to by visiting the ‘ unsubscribe ’ section below little bit more color there,! 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