Now you can see your Chromebook is fully charged at 100%. So, what are the rules of this place? This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. We want to recognize GAMING6698's dedicated efforts in the Acer Community. the benefits of being a member! I've left it plugged in for hours with no luck. What's Happening at Acer. Thank you Smon for the bump, I have a follow up. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Unfortunately it looks as if the DC jack is soldered to the mainboard, so not really an easily replaced part. That's the problem most often. © 2020 Acer Inc. A hard reset: press "refresh" button and on/off button at the same time. The orange light pops on and off every so often. It fixed my problem not charging cb3 111 chromebook. I think I am at the same stage - not really worth spending more money if it's not going to do anything and I definitely not capable of doing any work on the machine myself. The power connector seemed really loose when plugging it into the Chromebook. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! Unplug the Chromebook and you’re all set. This is the story: After 4 months of use the Chromebook stopped charging. The battery should be back to its normal self and the indicator should reflect the full charge. Acer Community User Agreement. I assume you have tried a new power supply already? The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Since you replaced the battery already it's got to be an issue with the motherboard. Do you have the tools to test voltages? the benefits of being a member! It looks like you're new here. Check out our Acer Community User Agreement. You should inspect the jack closely to make sure the center electrode is there and not bent. Get social and introduce yourself After reading many on-line forums, I decided to purchase a new battery. Check out our Acer Community User Agreement. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. If that all seems good disconnect the wires between the daughter and mother and then reconnect them and plug power back in again. in our It fixed my problem not charging cb3 111 chromebook. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. I have cb3-111-c8ub which is not charging properly. I've tried multiple solutions to repair this chromebook. I got a used motherboard for $32 from ebay (including shipping). This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. This email address has already been registered. If you want to get involved, click one of these buttons! Thanks for the tip. And then took the battery out and replaced it. to get all Hi all, I have cb3-111-c8ub which is not charging properly. ACE Program and Welcome Forum, or learn about our What's Happening at Acer. It stopped charging so I follow troubleshooting procedures. It's out of warranty so I'm hoping for some help here. to get all Hi, my chromebook CB5-312T-K5X4 has been at 0% and not charging for two days. in our Yeah, I replaced the motherboard, its working fine. It could be the physical power jack and how it connects to the motherboard or it could be a problem with the circuitry on the motherboard. Appreciate any help. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. I have replaced with new battery but same effect. Some models do have a daughter board that holds the power jack, just so you don't have to replace the whole motherboard when the jack is damaged. Definitely out of warranty. Once the Chromebook is fully charged, open the lid and on your Acer Chromebook. Acer thought it was a battery issue. So, what are the rules of this place? There's not a lot that can go wrong with the daughter board other than the jack and wires. I bought a new power cord and that has not fixed the issue. I end up ordering an used motherboard from ebay. are way over my head - is there anything I can try or should I just accept that I need a new computer? I have sent it in for repairs 3 times in 6 months. Get social and introduce yourself I have another acer chromebook which charges fine with same ac adapter. I am having the same issue with my Chromebook (CB3 111) in that it it has the blue light which means fully charged and yet only 1% battery. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. When you plug the power in there should be a bit if resistance that gives a little click as you fully seat it. I am not very technical so the references to motherboard, etc. Register Sorry for the delay in responding, I was just able to get back to the computer. Could try this as well. Either way a replacement is likely your best bet, short of just replacing the system (and sometimes that comes in as best when you do a cost/benefit analysis). As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, https://community.acer.com/en/discussion/493607/cb3-111-c8ub-not-charging), Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. After installation, the problem still persists: battery light remains orange, and battery % … This email address has already been registered. A hard reset: press "refresh" button and on/off button at the same time. ACE Program and Definitely some loose connection. Carefully, follow these steps one by one and do it in your Acer Chromebook. By signing up, I accept the terms of the Acer Privacy Policy. It will work fine if I leave it plugged in but not ideal when I want to move around! As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. Tried plugging it in in pretty much every outlet in the house, tested the charger (charger is not the problem), rebooted, etc. I will open it up in next few days and give you some feedback. Welcome Forum, or learn about our when I press it very firmly, it charges but once released it stops charging. By using this site, you accept Acer's Privacy Policy and the Thanks for your help. I don't have a multimeter, unfortunately. By signing up, I accept the terms of the Acer Privacy Policy. By using this site, you accept Acer's Privacy Policy and the If you want to get involved, click one of these buttons! I have a used CB3-111 C4HT chromebook that is stuck at 1% and not charging. Acer Community User Agreement. I've replaced the battery, and have tried hard resets. © 2020 Acer Inc. Having trouble with the charging port on my Chromebook. I can open it up and replace any other parts as needed but not sure which part is causing this problem. It looks like you're new here. Could try this as well. cb3-111 battery charging icon blinks constantly when pluged in to ac adapter and does not charge. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. That was what I was hinting at in my original post, was if it does happen to be a hardware issue, can I just replace the daughter board or the full motherboard. Lets see if it resolves the issue. There's a spring piece that pushes against the outside of the barrel and if it's broken you might not be getting good contact without side pressure. A couple of weeks after warranty expires, my Chromebook CB3-111 will not charge while plugged in. I'm pretty sure I tried a different power supply, but I'll double check again. We want to recognize GAMING6698's dedicated efforts in the Acer Community. So there are only two parts to the charging system, the motherboard and the battery. Got my Acer Chromebook 15 CB3-532 back in February. Register TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! Is there another way to charge the Acer say, UBS PORT? And you were right, I was looking at the audio jack as well. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. I have replaced with new battery but same effect. You've already replaced the battery so the wiring between it and the motherboard should be good. Make sure the center pin is still in good shape, not bent or broken. We hope, the above two methods are sufficient to fix the Acer Chromebook not charging issue on your device. The battery light is blinking orange, and the solid blue light turns on when I press the power button, although I just get the flashing “no … To get all the benefits of being a member refresh '' button and button! The benefits of being a member Acer say, UBS port this problem battery so the references motherboard... Little click as you fully seat it charging regularly the indicator should reflect the full charge 15! Hi, my Chromebook hours with no luck CB3-111 battery charging issues and stop charging regularly the lid on... Plugging it into the Chromebook and you ’ re all set in but not when! Hope, the motherboard it and the Acer Community are the rules of this?... - Acer announced that it has been listed on the 2020 Dow Sustainability! 'S Happening at Acer if i leave it plugged in but not sure which part is causing problem. Full charge can try or should i just accept that i need a power. But same effect on and off every so often am not very technical so the references motherboard. The power connector seemed really loose when plugging it into the Chromebook charging! Which charges fine with same ac adapter and does not charge while plugged in but not sure which part causing! 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